No chargebacks on Pay by Bank
Open Banking transfers settle once — no 120-day chargeback risk after treatment has been delivered. For high-ticket treatment plans, this protects margin.
CC Payments is the managed payment processor for UK dentists, private GPs, aesthetic clinics, physiotherapists and opticians. Take consultation fees, treatment-plan deposits and recurring care-plan subscriptions on one platform — with Pay by Bank at 1% flat for high-value treatments, MOTO for reception staff and zero PCI burden on your clinic.
Tell us about your clinic and we'll come back with tailored rates — usually within one working day.
Treatment plans are expensive. Patients don't always want to hand over a card for a £4,000 course of dental work. Reception can't handle chargebacks. Care plans need reliable monthly collection. CC Payments solves all of it — so your team can focus on the patient in the chair.
Open Banking transfers settle once — no 120-day chargeback risk after treatment has been delivered. For high-ticket treatment plans, this protects margin.
Hosted fields and payment links mean card numbers never touch your practice management software — or a receptionist's notepad. We handle PCI DSS.
Automatic retries on failed payments, smart dunning emails, and clean monthly reconciliation. Fewer lapsed plans, less chasing, more predictable revenue.
Healthcare payment processing has two distinct problems. The first is small, high-volume consultation fees — routine check-ups, session fees, diagnostics. The second is large, high-stakes treatment payments — implants, Invisalign, aesthetic courses, IVF cycles, fertility packages. These need different payment methods to work economically and safely.
For routine consultations, card payments (including Apple Pay and Google Pay) via embedded checkout on your booking page is the right flow — low friction, instant confirmation, built-in 3D Secure. For treatment plans, Pay by Bank is the right flow — a payment link sent by email or SMS, authorised by the patient in their own banking app, no chargeback risk once treatment is delivered, and a flat 1% fee.
For ongoing revenue — dental care plans, private-GP memberships, subscription clinics — we run recurring billing with smart retries, a patient self-serve portal, and clean reconciliation. Our engineers integrate with your practice management software so every transaction carries patient reference, practitioner and treatment code for year-end accounting or commissioning claims.
One payment stack for consultation fees, deposits, treatment plans, care subscriptions and out-of-hours phone payments.
Embed checkout on your booking page. Capture a deposit at time of booking to reduce no-shows.
Email or SMS a secure link for high-value treatment plans. Patient authorises in their banking app — funds clear in minutes at 1% flat.
Reception staff take payment over the phone from the dashboard — for deposits, treatment plans and aftercare billing.
Monthly dental care plans, health memberships, subscription clinics. Automatic retries, customer portal for updates.
Every transaction tagged with patient reference, practitioner and treatment. Export for year-end accounts or commissioning claims.
PCI DSS Level 1, 3D Secure 2, Strong Customer Authentication. We handle the standards so your practice doesn't have to.
Custom pricing for clinics over £50,000/month. Send us a recent statement and we'll quote against your actual effective rate.
Implants, Invisalign, cosmetic work. Pay by Bank for plans over £1,000, card for routine check-ups, monthly care plans for loyalty.
Consultations, diagnostics, travel health. Embed checkout in your booking flow to eliminate payment-chasing.
High-value treatments with deposit-on-booking and final payment on the day. No chargebacks six weeks later.
Package deals, recurring sessions, corporate health contracts. Full MOTO support for phone appointments.
Premium frames, hearing aids, eye-care plans. Card on the day, Pay by Bank for bigger purchases.
Staged treatment-cycle billing with automatic instalments. Compassionate dunning and customer-portal management.
The best payment processor for a UK dental practice supports multiple payment methods — card payments (including Apple and Google Pay), Pay by Bank for larger treatment plans, MOTO for phone payments taken at reception, and recurring billing for care plans. Pay by Bank at 1% flat is particularly valuable for implants, Invisalign and cosmetic courses where treatment fees exceed £1,000 and chargeback risk after treatment is a real concern. CC Payments provides all of these as a managed service — we configure the integration with your practice management software, handle PCI and SCA compliance, and typically go live within 24 hours.
A dental care plan is a monthly subscription that bundles routine treatment (check-ups, hygiene, x-rays) and often a discount on additional work. CC Payments runs care plans with automatic monthly collection by card-on-file or Direct Debit, smart retries on failed payments, and a member self-serve portal where patients can update their card, pause, or cancel. Failed-payment recovery is typically materially higher than legacy billing providers, which directly improves care-plan revenue retention.
Yes. For treatment plans of £1,000 or more — implants, Invisalign, IVF cycles, aesthetics courses, hearing aids — Pay by Bank is ideally suited. The patient taps a link, confirms inside their own banking app, and the funds settle in minutes. There is no chargeback risk after treatment is delivered (transfers are irrevocable), the fee is a flat 1%, and no card data is stored by the practice.
Card details never touch your clinic systems. Embedded hosted fields, hosted checkout pages and payment links mean the card number is captured directly by our PCI DSS Level 1 infrastructure. MOTO payments taken over the phone are keyed into the dashboard, not scribbled on a pad, so there is no cardholder data in your practice management system, email or notes. We handle the PCI scope — your compliance burden is minimal.
Yes. CC Payments supports embedded checkout on your booking page, so patients can confirm an appointment and pay a deposit in a single flow. This reduces no-shows — a paid booking has significantly better attendance than an unpaid one. We can also issue payment links by email or SMS for patients who prefer to book by phone and pay later.
Yes. We integrate with most UK practice management systems via our REST API and webhooks. Integration is part of the managed service — our engineers build it, configure it, and maintain it, so your practice doesn't need to assemble an internal technical project.
Recurring memberships, Direct Debit for low-cost tiers, smart retries and member self-serve.
View solutions →Client-account routing, Pay by Bank at 1% flat for retainers and conveyancing.
View solutions →Invoice Pay by Bank links, retainer billing, Xero/QuickBooks/Sage reconciliation.
View solutions →Live in 24 hours. We build the integration, connect your booking system and practice software, and handle KYC and compliance end-to-end.